CSC is selling merch through Tee Spring and will NOT be shipping through Chelsey Smith Cosmetics. Any customer service needed for Tee Spring Merch will be provided by Tee Spring Here.
Tee Spring Shipping Policy: Fulfillment Guarantee
Fulfillment time is the time it takes to produce an order and prepare it for shipment. We guarantee to produce all orders and provide a shipping tracking number within 10 business days of the order date. Please note that fulfillment time doesn't include the time it takes for an order to be delivered. To check your order status, view tracking information, or make changes to your order, visit https://teespring.com/track and enter the order number provided in the order confirmation email.
If a shipping tracking number is not assigned to your order within 10 business days of the order date, we will refund the shipping fees associated with the order. To request a refund, please contact Support here. To ensure you receive the quickest support possible, please enter your contact information, order number and select “I have a question about my order” as the contact reason.