You will receive an email confirming your order, as well as an order number. The email will be sent to the same email used for the order. Don't forget to check your spam/junk folder!

Yes, email Customersupport@chelseysmithcosmetics.com to change your shipping address.

If your order has already been processed, unfortunately we cannot change the shipping address and you will need to contact your local post office.

Absolutely! We want to spread the love of Hair Crowns all around the globe.

If you are unable to purchase in your country, contact Customersupport@chelseysmithcosmetics.com and we will add it.

Once an order is placed, it takes about 1-4 business days to get it packed and shipped out.

If you purchased during a sale event or launch, it may take 3-5 business days.

We know you want your order, so our team is working as quickly as possible for you!

Expedited shipping inquiries can be sent to Customersupport@chelseysmithcosmetics.com

*Once the order is with the carrier, USPS or DHL, it is up to the carrier to get the package to you. Please be patient with our carriers and contact your carrier & customer support with any shipping concerns.